MVP & Launch

Build‑measure‑learn cycles, beta programs, and first users.

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techtarget.com
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How to use ChatGPT for customer service

ChatGPT can't single-handedly run a contact center, but it can lighten agents' workloads. Customer service teams can use ChatGPT in various ways, including the following: As contact centers debate whether to incorporate GenAI into their strategies, customer service leaders should…